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eCommerce, or electronic commerce, is typically the online transaction of business featuring linked computer systems.  All payments whether they are credit card, debit card, electronic check, ACH, or wire transfer that flow on electronic rails for payment input, processing, or storage are referred to as electronic payments and are therefore classified as eCommerce.  The Payment Card Industry Data Security Standard (PCI DSS) acts as the basis for regulatory compliance for payment card transactions and is governed by the PCI Security Standards Council (PCI SSC).

At UNC Charlotte, the eCommerce department acts to enable, support, and secure electronic payments.  It manages the establishment of and support to all eCommerce units, or Merchants, on campus.  It provides guidance to and oversight to those campus eCommerce units on industry, national, state, and University compliance regulations and standards.  It develops and implements changes as necessary to University policy and procedures related to eCommerce.  It also acts as the contact point or interface for third party eCommerce applications and state and regulatory agencies as they relate to that function.


Name Position Phone Email

eCommerce News

  • Annual training and merchant validation for FY 14 has been completed; all merchant face to face training sessions have been conducted.   Please fill out the online ITS Security Awareness Training and Data Security Standards Acknowledgement and Agreement forms if you have not yet done so and submit those to eCommerce.
  • ITS Security Awareness Training was rolled out in Moodle 2 to all Faculty and Staff February 19th.  PCI Staff are tagged as a specific user group for the training.  All PCI staff must complete the online modules and questions by May 21st, 2014.  Please contact eCommerce if you have questions regarding your status in relation to the training.  Access the online training at, go to "My Courses>Training" located within the left control menu and select "Security Awareness Training".  You are required to complete all modules and answer all questions correctly.

  • Please remember that you must obtain approval from Business Affairs to use any third party vendors other than TouchNet for accepting electronic payments to the University.  See Policy 311.1, Credit/Debit Card Processing Regulation Section IV.A., and Credit/Debit Card Processing Procedures Sections V. A -D. Contact Becky Smith for related questions.

  • Campus merchants may now access forms and helpful information on the S drive under Campus Merchants.

  • For interesting reading, you can check out  10 Easy Ways to Protect Yourself from Online Crime, published in The Charlotte Observer on March 2nd, 2014.  

  • Check out 7 Security Mistakes People Make with Their Mobile Device.

  • The July 2014 edition of Consumer Reports had a great article titled "Your Secrets Aren't Safe", pages 15-20.  Be sure to check it out.  Faculty and Staff may review the article on the S drive at:  S>Campus Merchants>Helpful Documentation>Your Secrets Aren't Safe.