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Student Accounts

The Student Accounts department is a unit of the Controller’s Office that provides quality account management service to students, parents and alumni by proactively assisting them in meeting their financial responsibilities for attendance.  The Student Accounts department is comprised of five functional areas:

  • Student Accounts Specialists serve as the point of contact for customer questions and concerns.  This team coordinates student billing and assists customers with billing charges and disputes.
     
  • Cashiers office staff are responsible for collecting and recording student payments and departmental deposits in compliance with University policies and procedures.
     
  • Third Party Billing staff bill third party agencies on behalf of students whose attendance is sponsored by a corporation, non-profit agency, military agency, or international embassy.
     
  • Payment Plan staff assist students with enrollment, payment, and management of the UNC Charlotte payment plan selected.  Correspondence by email may be submitted to paymentplan@uncc.edu
    and must include student name and 800 id number.
     
  • Collections staff are responsible for collecting past due student account receivables.  The Collections team also provides counseling to Perkins Loan recipients and assists students with the repayment process.

Announcement:

On March 10, 2014, if you have a current or previous term balance a financial hold will be applied to your account which will prevent you from registering, dropping, withdrawing from the university and ordering an official transcript or diploma.  Your account balance must be paid in full or current on a UNC Charlotte Spring 2014 payment plan in order to clear the financial hold.  Once you pay your balance in full the financial hold will automatically release within 15 minutes. 

Important Dates:

First Summer 2014

First Payment Due Date/Cancellation for Non-Payment       
(Full payment due for all charges incurred on or before this date)
May 14
Last day to cancel all classes with no charges May 18
First day of class May 19
Last day to drop a course with no charge for that course; will remain registered in other courses for which you are enrolled May 20
Second Payment Due Date/Cancellation for Non-Payment
(Full payment due for all charges incurred after May 14)
May 20
Withdraw from all courses with a $25 withdrawal fee May 19 & 20
Withdraw from all courses with a $75 withdrawal fee May 21 & 22

Second Summer 2014

First Payment Due Date/Cancellation for Non-Payment       
(Full payment due for all charges incurred on or before this date)
June 25
Last day to cancel all classes with no withdrawal fee charge June 30
First day of class July 1
Last day to drop a course with no charge for that course; will remain registered in other courses for which you are enrolled July 2
Second Payment Due Date/Cancellation for Non-Payment
(Full payment due for all charges incurred after June 25)
July 2
Withdraw from all courses with a $25 withdrawal fee July 1 - 2
Withdraw from all courses with a $75 withdrawal fee July 3 - 7

Fall 2014

First Payment Due Date/Cancellation for Non-Payment       
(Full payment due for all charges incurred on or before this date)
August 13
Last day to cancel all classes with no charges August 17
First day of class August 18
Last day to drop a course with no charge for that course; will remain registered in other courses for which you are enrolled August 27
Second Payment Due Date/Cancellation for Non-Payment
(Full payment due for all charges incurred after August 13)
August 27
Withdraw from all courses with a $25 withdrawal fee August 18-22
Withdraw from all courses with a $75 withdrawal fee August 23-27

*Students who wish to drop ALL courses for which they are registered must withdraw from the university to avoid academic or financial responsibility.  Review the Withdrawal Refund Schedule and Withdrawing from UNC Charlotte website for more information.

News:

Effective January 1, 2013, any individual with an outstanding account balance that is in past due status will be subject to interest and late payment penalties.  Pursuant to North Carolina General Statute 147-86.23 and UNC-General Administration standards, the University is required to assess interest charges and late payment penalties on past due accounts.  Accounts that continue to remain unpaid will be subject to collection activities.  Please refer to the Past Due Accounts web page for additional information.

 

 

 

 

Contact Information


Student Accounts
9201 University City Blvd.
Reese 2nd Floor
Charlotte, NC 28223-0001

Phone:    704‑687‑5506
studentaccounts@uncc.edu

Main Office Hours:
Monday - Friday
8:00 AM - 5:00 PM

Cashier Window Hours:
Monday - Friday
8:00 AM - 4:30 PM