Student Accounts

The Student Accounts department is a unit of the Controller’s Office that provides quality account management service to students, parents and alumni by proactively assisting them in meeting their financial responsibilities for attendance.  The Student Accounts department is comprised of five functional areas:

• Student Accounts Specialists serve as the point of contact for customer questions and concerns.  This team coordinates student billing and assists customers with billing charges and disputes.
• Cashiers office staff are responsible for collecting and recording student payments and departmental deposits in compliance with University policies and procedures.
• Third Party Billing staff bill third party agencies on behalf of students whose attendance is sponsored by a corporation, non-profit agency, military agency, or international embassy.
• Payment Plan staff assist students with enrollment, payment, and management of the UNC Charlotte payment plan selected.  Correspondence by email may be submitted to canicho3@uncc.edu and must include student name and 800 id number.
• Collections staff are responsible for collecting past due student account receivables.  The Collections team also provides counseling to Perkins Loan recipients and assists students with the repayment process.

Important Dates:

First & Extended Summer 2013

Second Summer 2013

Announcement:

Effective January 1, 2013, any individual with an outstanding account balance that is in past due status will be subject to interest and late payment penalties.  Pursuant to North Carolina General Statute 147-86.23 and UNC-General Administration standards, the University is required to assess interest charges and late payment penalties on past due accounts.  Accounts that continue to remain unpaid will be subject to collection activities.  Please refer to the Past Due Accounts web page for additional information.