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Student Accounts

The Student Accounts department is a unit of the Controller’s Office that provides quality account management service to students, parents and alumni by proactively assisting them in meeting their financial responsibilities for attendance.  The Student Accounts department is comprised of five functional areas:

  • Student Accounts Specialists serve as the point of contact for customer questions and concerns.  This team coordinates student billing and assists customers with billing charges and disputes.
  • Cashiers office staff are responsible for collecting and recording student payments and departmental deposits in compliance with University policies and procedures.
  • Third Party Billing staff bill third party agencies on behalf of students whose attendance is sponsored by a corporation, non-profit agency, military agency, or international embassy.
  • Payment Plan staff assist students with enrollment, payment, and management of the UNC Charlotte payment plan selected.  Correspondence by email may be submitted to
    and must include student name and 800 id number.
  • Collections staff are responsible for collecting past due student account receivables.  The Collections team also provides counseling to Perkins Loan recipients and assists students with the repayment process.


At UNC Charlotte, we want to help you manage your money and get through college without racking up unnecessary debt.  Living for the here & now is over... Saving for the future is in.  So check out our new Manage Your Money website and learn to budget smarter, keep more cash in your pocket, and become financially stable throughout your college career and beyond.

Important Dates:
Fall 2014

First Payment Due Date/Cancellation for Non-Payment       
(Full payment due for all charges incurred on or before this date)
August 13
Last day to cancel all classes with no charges August 17
First day of class August 18
Last day to drop a course with no charge for that course; will remain registered in other courses for which you are enrolled August 27
Second Payment Due Date/Cancellation for Non-Payment
(Full payment due for all charges incurred after August 13)
August 27
Withdraw from all courses with a $25 withdrawal fee August 18-22
Withdraw from all courses with a $75 withdrawal fee August 23-27

*Students who wish to drop ALL courses for which they are registered must withdraw from the university to avoid academic or financial responsibility.  Review the Withdrawal Refund Schedule and Withdrawing from UNC Charlotte website for more information.

Contact Information

Student Accounts
9201 University City Blvd.
Reese 2nd Floor
Charlotte, NC 28223-0001

Phone:    704‑687‑5506

Main Office Hours:
Monday - Friday
8:00 AM - 5:00 PM

Cashier Window Hours:
Monday - Friday
8:00 AM - 4:30 PM