20. How do I cancel a scheduled payment?

Authorized User:

If your student has their payment plan installments set up to process automatically, you can cancel the installments by logging into the Student Accounts Payment/Billing Suite .  You can cancel the scheduled installments by selecting the “payments” tab located towards the top of the webpage; underneath the “payments” tab there is an option to delete the installments.

Student:

If you have your payment plan installments set up to process automatically, you can cancel the installments by logging into My UNC Charlotte.  Select "Make a Payment",  this will load the Student Accounts Payment/Billing Suite.  You can cancel the scheduled installments by selecting the “payments” tab located towards the top of the webpage; underneath the “payments” tab there is an option to delete the installments.