Student Accounts Office

The Student Accounts department is a unit of the Controller’s Office that provides quality account management service to students, parents and alumni by proactively assisting them in meeting their financial responsibilities for attendance.  The Student Accounts department is comprised of four functional areas:

  • Student Accounts Specialists serve as the point of contact for customer questions and concerns.  This team coordinates student billing and assists customers with billing charges and disputes.
  • Cashiers office staff are responsible for collecting and recording student payments and departmental deposits in compliance with University policies and procedures.
  • Third Party Billing staff bill third party agencies on behalf of students whose attendance is sponsored by a corporation, non-profit agency, military agency, or international embassy.
  • Collections staff are responsible for collecting past due student account receivables.  The Collections team also provides counseling to Perkins Loan recipients and assists students with the repayment process.

News and Announcements:

Wecome Fall 2017 Students!  The fall semester is approaching quickly and we wanted to remind you of some important information, which is included in this Start of Term Brochure

Payment plan will require 10% down in addition to $55 non-refundable set-up fee

 

Fall 2017 Important Dates

Class Registration Date: Your payment is due: You must pay:
If you registered for classes on or before Aug 16 August 16 Full payment for all charges incurred and showing on your account
If you registered for classes between Aug 17 and Aug 28 August 28 Full payment for all charges incurred after Aug 16
If you incurred any new charges after Aug 16 August 28 Full payment due for all charges incurred after Aug 16

 

*Students who wish to drop ALL courses for which they are registered must withdraw from the university to avoid academic or financial responsibility.  Review the Withdrawal Refund Schedule and Withdrawing from UNC Charlotte website for more information.