Financial Systems Support

Financial Systems Support supports and trains users of the core university administrative systems, including the Banner Finance/HR Position Control/Accounts Receivable modules, 49er Mart (eprocurement), Kronos (time/leave reporting), and other ancillary applications. The unit prepares and monitors Banner financial job production schedules to ensure accurate and effective data administration. Security procedures for access to the financial and human resource administrative system and 49er Mart are administered by staff in the unit.

The department serves as a liaison between Financial Services, Technical Operations and Planning (TOP), and Information and Technology Services (ITS) on administrative system technology matters, which includes new development or modifications to existing system processes. New projects or modifications to existing processes are prioritized centrally for Financial Services and the department works with ITS to develop requirements, test, and see the results implemented.


Fax:  704‑687‑5371


McLendon, Heather
Director of Financial Systems Support
Phone: 704‑687‑5816
Palian, Elizabeth
Asst. Director of Financial Systems Support
Senior Systems Support Analyst
Phone: 704‑687‑0282
Tiamfook, Lloyd
Business Systems Analyst
Phone: 704-687-5814
John, Richard
Business & Technology Applications Analyst
Phone: 704‑687‑5467
Screen, Derik
Financial Services Reporting Analyst
Phone: 704‑687‑1133
Ferguson, Denice
49er Mart System Administrator
Phone: 704-687-5824
Mark Haire
Financial Systems Security Administrator
Boettcher, Paula
Financial Systems Applications Technician
Phone: 704‑687‑5815
Cochran, Donna
Kronos WFR System Administrator
Phone: 704‑687‑6110
Turman, Vicki
Asst. Director of HR Systems Support
Phone: 704‑687‑0818
Bowers, Eric
Business & Tech App Technician
Phone: 704‑687‑8690
Waugh, Jared
Business and Tech Applications Analyst
Phone: 704‑687‑0656

Financial Systems Support News

Giving Back
March 23, 2018